General practice is increasingly busy and complex, and the NHS is having a difficult time this winter. We always appreciate patients telling us how well we are doing but we know that sometimes we do make mistakes or need to improve our processes.
If things are not right please tell us. We have a complaints process here, but would also welcome other critical feedback so we can continuously improve what we do. You can contact us via:
this website form here
by letter to Practice Manager, Hoveton & Wroxham Medical Centre, Stalham Road, Hoveton NR12 8DU
or by telephone, 01603 782155